Below is a draft Terms and Conditions page you can copy/paste into your website for an MVP (and while you’re still pre-incorporation). I’ve written it to match your product language: Locum Coverage, Locum RMT, Permanent RMT Position, and RMT Applicant, and to reflect that a clinic’s mixed schedule patterns are still one Listing.
Terms and Conditions (Terms of Service)
Effective date: January 14, 2026
These Terms and Conditions (the “Terms”) govern your access to and use of the Coverly website, applications, and related services (collectively, the “Platform”).
In these Terms, “Coverly,” “we,” “us,” and “our” refer to the operator(s) of the Platform based in British Columbia, Canada. Coverly is operating prior to incorporation, and may later assign these Terms to a newly formed corporate entity without changing your rights under these Terms.
By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
1) What Coverly is (and is not)
Coverly is a marketplace and matching platform that helps:
- clinics and other organizations (“Clinics”) post staffing needs as Listings, and
- professionals (including Locum RMTs, RMT Applicants, and students, where applicable) find opportunities.
Coverly is not:
- an employer, staffing agency, or recruiter of record,
- a party to any agreement between a Clinic and a professional,
- responsible for verifying clinical care, workplace conditions, or professional fitness to practise.
Any arrangement you make with another user is between you and that user.
2) Who may use the Platform
You must be at least 18 years old and able to form a legally binding contract to use the Platform.
If you use the Platform on behalf of a Clinic or other organization, you represent that you have authority to bind that organization to these Terms.
3) Accounts and profile information
You may need an account to use parts of the Platform. You agree to:
- provide accurate, current information,
- keep your login credentials confidential, and
- notify us promptly of any unauthorized account use.
You are responsible for all activity on your account.
4) Listings and the “single Listing” rule
A Listing is the container for a Clinic’s staffing need.
A Listing may include multiple shifts, multiple days, mixed schedules, and mixed patterns (for example: recurring Wednesdays for 6 weeks plus specific Tuesdays/Thursdays for 4 weeks). That entire collection of shifts remains one Listing.
Coverly may provide tools for entering schedules, availability windows, compensation split/terms, start/end dates, and other details, but the Clinic is responsible for the accuracy of Listing information.
5) Clinic responsibilities
Clinics are responsible for:
- ensuring Listings are accurate and not misleading (including schedule, compensation model, and start/end dates),
- complying with all applicable employment, contractor, tax, and workplace safety laws,
- determining whether the role is appropriately structured as an independent contractor arrangement or otherwise,
- verifying credentials, registration, insurance, and fit for the role before any shift is worked,
- maintaining all required patient consents, clinic policies, and privacy safeguards.
Clinics must not request or collect information through the Platform that they are not legally allowed to collect.
6) Professional responsibilities (Locum RMTs, RMT Applicants, and students)
Professionals are responsible for:
- providing truthful profile information (including registration/licensing details, availability, and experience),
- ensuring they are appropriately registered/licensed and in good standing before practising (if the opportunity requires it),
- maintaining required professional liability insurance (if applicable),
- complying with all laws, professional standards, and clinic policies,
- determining their own tax obligations and remittances.
Student profiles
If the Platform offers a student profile (e.g., Student #, College, Expected Date of Availability), students must not represent that they are registered/licensed to practise where they are not. Clinics and students are solely responsible for ensuring any work performed is lawful and appropriately supervised/structured.
7) Messaging and communications
The Platform may include in-app messaging. You agree not to use messaging to:
- share patient personal information or personal health information,
- share payment card data or other highly sensitive financial information,
- harass, threaten, discriminate, or spam other users,
- solicit users for unrelated commercial services.
We may (but are not required to) restrict, remove, or review content to enforce these Terms or to maintain Platform safety and integrity.
8) Payments, fees, and taxes
Coverly may charge fees for certain features (for example, posting Listings, premium visibility, subscriptions, or transaction-based fees). If fees apply, we will display the fee terms before you incur a charge.
Payments may be processed through third-party payment processors. By paying through the Platform, you also agree to the applicable third-party processor terms.
You are responsible for any applicable taxes, remittances, and reporting associated with your use of the Platform and any arrangements you make with other users.
Refunds (MVP default): Unless otherwise stated at checkout, fees are non-refundable once a Listing is published or a paid service period begins.
9) Cancellations, no-shows, and disputes between users
Coverly does not guarantee that a Listing will be filled or that a professional will secure work.
Cancellations, rescheduling, no-shows, and disputes (including compensation disputes) are between Clinics and professionals. Coverly may offer tools to record schedule changes or communications, but we are not responsible for resolving disputes.
10) Prohibited conduct
You agree not to:
- violate any law or professional rule,
- post false, misleading, or fraudulent information,
- attempt to circumvent the Platform (including avoiding fees where fees apply),
- reverse engineer or interfere with Platform security or operation,
- scrape, harvest, or misuse user data,
- post content that is defamatory, obscene, hateful, or infringing.
We may suspend or terminate accounts that violate these Terms.
11) User content and permissions
You retain ownership of content you submit (such as profile information, Listing details, and messages), but you grant Coverly a worldwide, non-exclusive, royalty-free license to host, store, reproduce, and display that content solely to operate, improve, and provide the Platform.
You represent you have the rights to post any content you submit.
12) Intellectual property
The Platform, including its design, software, logos, and content (excluding user content), is owned by Coverly or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works except as permitted by law or by our written permission.
13) Third-party services and links
The Platform may use third-party services (for example, analytics and payment processing) and may link to third-party websites. We are not responsible for third-party services, their availability, or their practices.
14) Privacy
Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and disclose personal information.
15) Disclaimers
No professional, medical, or legal advice. The Platform provides general information and a marketplace for opportunities. It is not medical, professional, tax, or legal advice.
Platform provided “as is.” The Platform is provided on an “as is” and “as available” basis. We do not warrant that the Platform will be uninterrupted, error-free, or that it will produce any particular outcomes (including matches, bookings, or income).
16) Limitation of liability
To the maximum extent permitted by applicable law:
- Coverly is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or business opportunities.
- Coverly’s total liability for claims arising out of or relating to the Platform will not exceed the fees you paid to Coverly (if any) in the three (3) months before the event giving rise to the claim.
Some jurisdictions do not allow certain limitations; in that case, limitations apply to the fullest extent permitted.
17) Indemnity
You agree to indemnify and hold harmless Coverly from claims, liabilities, damages, and expenses (including reasonable legal fees) arising from:
- your use of the Platform,
- your content,
- your breach of these Terms,
- your arrangements or disputes with other users.
18) Suspension and termination
You may stop using the Platform at any time.
We may suspend or terminate your access to the Platform if we believe you have violated these Terms, created risk for other users, or compromised Platform integrity. Where practical, we will provide notice, but we are not required to do so.
Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive.
19) Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms and update the effective date. Continued use of the Platform after changes become effective means you accept the updated Terms.
20) Governing law and venue
These Terms are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of laws principles.
You agree that any dispute will be brought in the courts located in British Columbia, Canada, unless mandatory consumer protection laws require otherwise.
21) Contact
Questions about these Terms can be sent to:
Email: admin@coverlyhealth.ca